Hinda Incentives has announced the winners of the prestigious Golden Carrot Award, which were presented at the Hinda Incentives headquarters today in conjunction with the Motivation Show.
Apple and Mach 1 Global Services, Hinda’s home delivery carrier, were selected as this year’s winners by demonstrating a solid commitment to providing innovation, service and cutting-edge products to the multi-billion-dollar incentive market. Hinda’s Golden Carrot Award recognizes its supplier partners who have consistently demonstrated dedication to the field of incentives.
"When you put two top companies like Apple and Hinda together, it results in a great partnership,” says Rick Bowen, Hinda’s Merchandise Manager. “Candice Lacrosse (Senior Account Manager, Corporate Gifting and Rewards for Apple, Great Lakes Region), has worked very hard with our team to include Apple products in our programs in a timely manner. We are both dedicated to delivering the best product and the best service to our award winners. Candice and Apple have been supportive and are an important partnership."
“It's an honor to receive the Golden Carrot Award,” says Lacrosse. “We’re very excited about it. We have built a solid relationship with both Rick Bowen and Michelle Flores (Merchandise Buyer and Hinda) and only see that relationship growing. Both are a pleasure to work with and they definitely keep us on our toes.”
Winning the Golden Carrot Award was a sweet surprise for Kari Thomsen, District Manager for Mach 1 Global Services.
“We are so happy to receive this award because we had to work hard to earn Hinda’s business,” says Thomsen. “I went to see Benito [Bustamante, Hinda’s Warehouse Manager] every Thursday to promise him the world. It took a lot of work to gain his trust and earn some business, but after six months he finally gave us an opportunity. Now I feel like we are an extension of Hinda.” Mach 1 Global Services CEO, Jamie Fletcher, who is based in Phoenix, also attended the award presentation.
Bustamante did finally give Thomsen an opportunity, but admits they tested Mach 1 with some really difficult deliveries.
“We gave Mach 1 some very challenging shipments and they stepped up to the plate,” says Bustamante. “Kari goes above and beyond. She’s on call 24/7 for us. She gets it. She knows we are delivering awards and how important that is. At Hinda, we deliver a superior customer experience.”
Selection for the Golden Carrot Award is very competitive. The extensive list of criteria for winning suppliers include high-quality products, innovation, timeliness of deliveries, prompt follow-up, the ability to provide updated product information and reliability, among others.
Check out pictures from the ceremony here!